COMMUNICATION FAILURESAnswers 1Bids 42Other questions 10

Background Herb had been with the company for more than eight years and had worked on various R&D and product enhancement projects for external clients. He had a Ph.D. in engineering and had developed a reputation as a subject matter expert. Because of his specialized skills, he worked by himself most of the time and interfaced with the various project teams only during project team meetings. All of that was about to change.Herb’s company had just won a two-year contract from one of its best customers. TheFirst year of the contract would be R&D and the second year would be manufacturing.The company made the decision that the best person qualified to be the project managerWas Herb because of his knowledge of R&D and manufacturing. Unfortunately, Herb had never taken any courses in project management, and because of his limited involvement with previous project teams, there were risks in assigning him…
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